There may occasionally be a delay in the processing of payments through the gateway. Here are some key points to remember:
- We support various payment options, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you've successfully completed a payment but do not see the associated plan in your account right away, please wait about 5 minutes, then log out and log back in.
- If you continue to experience problems after trying the above suggestions, please take a screenshot of your payment confirmation and reach out to us for further help.